Urso Luxury Store
FAQ page

 

All products Urso are accompanied by a certificate of authenticity with invoice.
The products that you sell Urso have a document certifying its authenticity?
How do I purchase an item Urso online?
Choose from our catalog, the product that interests you and click on the buy button. If you have already registered to our e-commerce you will simply enter your username and password to go to the next step (confirm product, the recipient's address, payment), otherwise you have to fill in the registration form (it only takes a few moments!).
How many days will it take for shipping?
They are subject to product availability. Normally 2-3 working days for Italy and EU countries 5-6 working days for other countries. Delivery is made with DHL. In Italy, the service delivery is carried out with DHL .
What are the shipping costs?
The shipping is free all over the world and are also fully insured to carry.
The price you see is the final one.
THE PRICE ARE INCLUDING FREE DELIVERY 
Urso products have a warranty?
All products Urso are Guarantee 24months and Liftime support will be delivered Urso accompanied by receipt (invoice will be issued on request), certificate indicating the origin and characteristics of the product, the packaging
If demand at home I do not feel satisfied with the purchase, how can I proceed?
If you are not satisfied with your purchase you can return it no later than 14 days of receipt (20 days for overseas deliveries). The refund will match the price of the goods paid by you: are excluding shipping costs incurred by you (and / or customs fees for deliveries outside the European Union).
What methods of payment do you accept?
We accept the following methods of payment:
Credit Card, Paypal circuit,
Bank transfer following account for payment USD $ and for payment in Euro € or Paypal/credit card

Payment in USD $
Beneficiary Name:
Urso & C. snc
V.le Garibaldi 3
27031 Candia Lomellina (PV)
Italy
Bank Name: BANCO BPM SPA
ADDRESS: PIAZZA TAVALLINI 2
15033 CASALE MONFERRATO (AL)
IBAN : IT69A0503422600USD100002364
SWIFT CODE: BAPPIT22

 

Payment in EURO
Beneficiary Name:Urso & C.
Bank Name: BANCO BPM SPA
ADDRESS: PIAZZA TAVALLINI 2
15033 CASALE MONFERRATO (AL)
IBAN : : IT03K0503422600000000023542
SWIFT CODE: BAPPIT22

 

 

Payment PAYPAL and Credit Card

https://www.paypal.com/it/webapps/mpp/merchant

email Paypal: gioiellogiovane@tiscali.it



payment and pickup in store after booking on line (Pick & Pay).
In the event of a gift can be delivered directly to the Urso Luxury recipient's home
When ordering you can specify the recipient's address where you want the package to be delivered.

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